Zimbabwe tourism enforcement shuts 28 unregistered lodges, AirBnBs, and restaurants to protect visitors and improve industry compliance

The Zimbabwe Tourism Authority (ZTA) has closed 28 unregistered tourism establishments across seven cities as part of an intensified enforcement drive to regularise the country’s tourism sector.

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The operation, which targets lodges, restaurants, and AirBnB properties operating without proper registration or regulatory approval, aims to protect visitors, ensure compliance, and uphold industry standards nationwide.

Nine businesses were shut down in Gweru, five in Marondera, four in Mutare, and three each in Bulawayo, Masvingo, and Harare, with a further closure in Chinhoyi.

The move reflects the government’s determination to clamp down on unauthorised operations.

“This decisive move comes as part of the government’s effort to regularise the tourism industry and ensure compliance with national regulations,” a ZTA spokesperson said.

“Non-compliance with this notice will lead to the closure of establishments, marking a strict stance on unauthorised operations.”

Zimbabwe’s tourism sector is performing strongly, with domestic visitors accounting for 87 per cent of hotel occupancy by early 2026.

The country welcomed 1.6 million international tourists in 2024, generating US$1.2 billion in tourism receipts.

To encourage compliance, the Zimbabwean government has reduced licence and registration fees, making it easier for businesses to operate legally.

ZTA is also inviting whistleblowers to report unregistered facilities to support sector compliance.

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“With widespread cooperation from operators, the Zimbabwe tourism sector can thrive, offering safe and legally registered facilities that meet the expectations of tourists from around the globe,” the authority added.